![]() ![]() You are responsible for paying the postage to ship returns or exchange item(s) back to us, but we will fully cover the cost of shipping a different size or item back to you. Please contact us at or call us at toll-free (888) 490-1898 so that we can verify we have the size or item you want to exchange for in stock and set it on hold for you in our shipping warehouse. To exchange items, follow the steps above for returning an order and make a note of what size, or item, you would like to exchange for. We accept any unworn, unwashed, and undamaged full-priced items for exchange within 60 days of the original purchase date. We will reimburse you for the full amount of return shipping for any damaged items that need to be sent back to us. We will evaluate on a case-by-case basis whether the item should be thrown out or sent back. ![]() Email pictures of your damaged item to or call us at toll-free (888) 490-1898 so that we may assist in issuing your refund or exchange. If your item(s) arrived damaged, you may return it for a refund or exchange if it was purchased from. Either enclose your receipt or make a note of the order number and name used to place the order online.Īddress your package to Once in a Blue Moose, take it to your local post office, and pay to return your order: ![]() To return your order, make a note whether an exchange or refund is desired. We will gladly assist with refunds and exchanges of purchases made on our site within 60 days of the original purchase date. ![]()
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